Matt Briggs
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Content architect and senior technical writer specializing in AI-ready documentation systems, semantic data modeling, and schema-driven publishing pipelines. Led the design and implementation of structured content frameworks for Learn.Microsoft.com, enabling modular authoring, JSON-LD integration, and knowledge graph alignment to support LLM pipelines, retrieval-augmented generation (RAG) workflows, and intelligent agent interfaces. Authored developer-facing documentation and code samples for Microsoft Azure hybrid cloud solutions, focusing on Kubernetes orchestration, containerization, and infrastructure-as-code (ARM/Bicep). Developed standardized system runbooks that reduced incident handoff times by 30%. Extensive experience producing SDK and API documentation, policy-based data governance guidance, healthcare informatics content, and ecommerce platform models. Proficient in multi-cloud deployment patterns across Azure and AWS.
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Skills
- Azure OpenAI
- OpenAI ChatGPT
- LangChain
- LlamaIndex
- Retrieval-Augmented Generation (RAG)
- Large Language Models (LLMs)
- Schema.org
- Adobe FrameMaker
- InDesign
- Illustrator
- Photoshop
- Acrobat
- MadCap Flare
- RoboHelp
- SharePoint
- Plone
- WordPress
- Confluence
- MadCap Flare
- Twitter API
- Facebook API
- SQL
- SQLite
- MySQL
- MS SQL
- MongoDB
- PostGres
- Solr
- Lucene
- Neo4j
- HTML5
- XSLT
- XML
- JSON
- JSON-LD
- JavaScript
- jQuery
- Node.js
- C#
- ASP.NET
- Python
- AngularJS
- D3
- ReactJS
- ASP.NET
- Django
- Flask
- UML
- BPMN
- Enterprise Architect (Sparx)
- Visual Paradigm
- Property Graphs
- Agile
- Scrum
- Waterfall
- PMBOK
- BABOK
- ITIL
- Continuous Process Improvement (CPI)
- Process Mapping
- Data Mining
- Text Mining
- Process Mining
- Social Media Analysis
Experience
Product Manager
Led development of a content pipeline leveraging JSON-LD and knowledge graph principles to power AI-driven user experiences. - Designed and implemented structured content models using JSON Linked Data (JSON-LD). - Developed modular content architectures for precise tagging and retrieval. - Partnered with engineering, design, and content teams on scalable publishing automation. - Integrated LLMs and AI services for adaptive UI and recommendations. - Championed taxonomy governance and schema validation.
Programmer Writer
Supported developer experience for a business automation platform. - Authored code-first documentation and strategy assets. - Delivered class libraries, API references, and walkthroughs using C#, JS, PowerShell. - Created architectural diagrams and customer-facing blogs. - Documented Azure service integrations and internal tools.
Senior Technical Writer / Analyst
Enabled modernization of eCommerce platform through systems analysis. - Created technical specs and documentation for search, checkout, fulfillment services. - Integrated reflection tools into a knowledge base for DevOps and QA. - Clarified REST and SOAP API logic in a hybrid architecture.
Senior Technical Writer / Analyst
Supported web services documentation standardization. - Authored runbooks, service catalogs, and SLAs for REST APIs. - Created templates and SOPs for engineering alignment. - Introduced API management artifacts for internal governance.
Programmer, Writer & Analyst
Contributed to projects involving healthcare APIs, genomics, and social analytics. - Translated complex technical concepts into clear documentation. - Delivered insights and artifacts for developers and stakeholders.
Education
Portfolio
What is the AKS engine on Azure Stack Hub? - Azure Stack Hub
Microsoft
Tech Doc | Learn how to use the AKS engine command-line tool to deploy and manage a Kubernetes cluster on Azure and Azure Stack Hub.
Download PDFUse the Intune Data Warehouse - Microsoft Intune
Microsoft
Tech Doc | The Intune Data Warehouse API lets you access your Intune data in a machine-readableformat for use in your favorite analytics tool.
Download PDFNintex Forms: API for SharePoint O365
Nintex
Tech Doc | You can quickly and easily export, import, migrate, save, and publish forms from Nintex Forms for Office 365 by using the NintexForms for Office 365 REST API.
Download PDFMedical Image Module Guide for Amalga Health Information System
Microsoft Amalga
Tech Doc | The Amalga UIS Medical Imaging Module has three windows: Info, Image Viewer, and Radiology Report. The Info window lets users locate and review image studies, while the Image Viewer offers detailed visualizations.
Download PDFDev Talk: Create a Custom Action for Nintex Workflow 2013
Nintex
Blog Post | Did you know you can create a custom action in Nintex Workflow 2013 using Visual Studio and the Nintex 2013 Platform SDK?
Download PDFUse the Nintex Platform as a microServices Platform
Nintex
Presentaton | A talk that outlines how to use workflows as services and discrete functions.
Download PDFSpecifications for a Grammar for a Combinatorial System
Final State Press
White Paper | This specification informs the content pattern language, but could also be used to create any system used to write or mechanically generate structures using modular elements.
Download PDFMarkdown Validator using rules
Matt Briggs
GitHub Project | Validate and parse document structure created in markdown. Validation uses a set of declarative rules. Formats assume markdown used with static site builders such as Hugo and DocFX.
View SiteInformation Retrieval Graph
Microsoft Hackathon 2024
GitHub Project | Create an information retrieval system that can work at retrieving information can be measured.
View SiteBooks
- Jack Straw Writer's Program: 1997-2016, Raven Chronicles Press, ed. Phoebe Bosche (2016)
- Seattle City of Literature: Reflection From a Community of Writers, Sasquatch Books, ed. Ryan Boudinot (2015)
- Reading Seattle: The City in Prose, ed. Peter Donahue and John Trembold, UW Press (2004)
- Split: Generation Raised on Divorce, McGraw Hill, ed. Ava Chin (2002)
- The Rendezvous Reader: Northwest Writing, 10th Ave E, ed. Novella Carpenter, Paula Gilovich, Rachel Kessler (2002)
- The Double E, The Publication Studio (2013)
- Strongman, The Publication Studio (2010)
- Shoot the Buffalo, Clear Cut Press (2005)
- The Remains of River Names, Black Heron Press (2000)
- Virility Rituals of North American Teenage Boys, The Publication Studio (2013)
- The End is the Beginning, Final State Press (2008)
- The Moss Gatherers, Stringtown Press (2005)
- Misplaced Alice, StringTown Press (2002)
Contact
You can reach me via email at matt@mattbriggs.com